{"id":15171,"date":"2021-09-04T10:03:37","date_gmt":"2021-09-04T04:33:37","guid":{"rendered":"https:\/\/technonguide.com\/?p=15171"},"modified":"2022-04-21T14:09:06","modified_gmt":"2022-04-21T08:39:06","slug":"10-proven-ways-for-troubleshooting-outlook-pst-file-problems","status":"publish","type":"post","link":"https:\/\/technonguide.com\/10-proven-ways-for-troubleshooting-outlook-pst-file-problems\/","title":{"rendered":"10 Proven Ways for Troubleshooting Outlook PST File Problems"},"content":{"rendered":"<p>Outlook data file (PST) plays a very important role in the Outlook email client. The reason being PST files contain all the Outlook emails, contacts, calendars, appointments, notes, etc. So basically, a PST file holds the entire MS Outlook items. Facing any issues with the Outlook PST file will make it difficult for you to seamlessly use the email client for communication. Here in this blog, we will be discussing a few major issues with PST files and how you can quickly solve them by yourself.<\/p>\n<p>If not handled with caution, Outlook data files are susceptible to corruption and can get corrupt at any point in time. Eventually leading to the inaccessibility of Outlook emails and other mailbox items. However, due to these reasons, there are so many businesses that make use of\u00a0<a href=\"https:\/\/www.knowledgemill.com\/mail-manager-salesforce\/\"><strong>outlook email management software<\/strong><\/a>\u00a0for future convenience in accessing the files.<\/p>\n<p>In case you have lost access to some important Outlook data items or might have accidentally deleted any PST file you can rely on a renowned backup and recovery software; <a href=\"https:\/\/www.remosoftware.com\/\">Remo Data Recovery Software<\/a> for recovery. Remo has dedicated tools to recover lost .pst files from corrupted, formatted, or erroneous hard drives. You can even retrieve missing emails from Outlook.<\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_57_1 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title \" >Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\" role=\"button\"><label for=\"item-655de0f1a708b\" ><span class=\"\"><span style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/label><input aria-label=\"Toggle\" aria-label=\"item-655de0f1a708b\"  type=\"checkbox\" id=\"item-655de0f1a708b\"><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/technonguide.com\/10-proven-ways-for-troubleshooting-outlook-pst-file-problems\/#10_Microsoft_Outlook_PST_File_Problems_and_their_Solutions\" title=\"10 Microsoft Outlook PST File Problems and their Solutions:\">10 Microsoft Outlook PST File Problems and their Solutions:<\/a><ul class='ez-toc-list-level-3'><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/technonguide.com\/10-proven-ways-for-troubleshooting-outlook-pst-file-problems\/#1_Manage_PST_File_Storage_Limit\" title=\"1. Manage PST File Storage Limit\">1. Manage PST File Storage Limit<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/technonguide.com\/10-proven-ways-for-troubleshooting-outlook-pst-file-problems\/#2_Compact_PST_file\" title=\"2. Compact PST file\">2. Compact PST file<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/technonguide.com\/10-proven-ways-for-troubleshooting-outlook-pst-file-problems\/#3_Archive_PST_file\" title=\"3. Archive PST file\">3. Archive PST file<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/technonguide.com\/10-proven-ways-for-troubleshooting-outlook-pst-file-problems\/#4_Create_a_New_Outlook_Profile\" title=\"4. Create a New Outlook Profile\">4. Create a New Outlook Profile<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/technonguide.com\/10-proven-ways-for-troubleshooting-outlook-pst-file-problems\/#5_Create_a_New_Default_Store\" title=\"5. Create a New Default Store\">5. Create a New Default Store<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/technonguide.com\/10-proven-ways-for-troubleshooting-outlook-pst-file-problems\/#6_Save_PST_files_in_Local_Disk\" title=\"6. Save PST files in Local Disk\">6. Save PST files in Local Disk<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/technonguide.com\/10-proven-ways-for-troubleshooting-outlook-pst-file-problems\/#7_Remove_or_disable_Outlook_add-ins\" title=\"7.\u00a0 Remove or disable Outlook add-ins\">7.\u00a0 Remove or disable Outlook add-ins<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/technonguide.com\/10-proven-ways-for-troubleshooting-outlook-pst-file-problems\/#8_Improper_Outlook_Termination\" title=\"8.\u00a0 Improper Outlook Termination\">8.\u00a0 Improper Outlook Termination<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/technonguide.com\/10-proven-ways-for-troubleshooting-outlook-pst-file-problems\/#9_Use_Inbox_Repair_Tool\" title=\"9. Use Inbox Repair Tool\">9. Use Inbox Repair Tool<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/technonguide.com\/10-proven-ways-for-troubleshooting-outlook-pst-file-problems\/#10_Professional_PST_Repair_Solution\" title=\"10. Professional PST Repair Solution\">10. Professional PST Repair Solution<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"10_Microsoft_Outlook_PST_File_Problems_and_their_Solutions\"><\/span>10 Microsoft Outlook PST File Problems and their Solutions:<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h3><span class=\"ez-toc-section\" id=\"1_Manage_PST_File_Storage_Limit\"><\/span>1. Manage PST File Storage Limit<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>An oversized PST file can cause a lot of issues like Outlook data file corruption, synchronization errors, and a decrease in Outlook\u2019s efficiency as it will start to lag and freeze a lot. Along with that if the PST file reaches its maximum limit you will find trouble in accessing your Outlook account with an error saying <strong>Your mailbox has reached its maximum size limit<\/strong> at which you cannot send or receive any more content.<\/p>\n<p>However, as the PST file size limit has been increased to 50 GB now, you can easily create new PST folders and move some files there. Other than that you should regularly remove unnecessary data from the PST file to maintain the size of the file.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"2_Compact_PST_file\"><\/span>2. Compact PST file<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Once you delete the files or junk data from the PST file, it will create white or blank spaces in the PST file. You can use a dedicated option available in Outlook to compress the data files.<\/p>\n<p>You just need to go to the <strong>File<\/strong> option and click on <strong>Account settings<\/strong>. Under the account settings window, click on the <strong>Data file<\/strong> tab and select the PST file that you want to compress. Next click on <strong>settings<\/strong> and you will see the <strong>Compact Now<\/strong> option available, you just need to hit that button.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"3_Archive_PST_file\"><\/span>3. Archive PST file<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Archiving is again a technique to declutter the PST file. This is a technique to keep old items that you don\u2019t want to delete in a separate folder. Archiving the old Outlook data will keep your mailbox from filling up and reaching its maximum size.<\/p>\n<p>You can easily move the old items you want to keep to an archived PST file. Whenever needed you can open this archive from Outlook. Thus the Archive option saves your Outlook from not only performance and storage issues but also protects the PST file from becoming large and corrupted.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"4_Create_a_New_Outlook_Profile\"><\/span>4. Create a New Outlook Profile<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Sometimes, if the Outlook profile configurations are wrong and you are not able to change the settings of the current Outlook account, it is recommended to create a new Outlook account. Faulty email settings can cause numerous issues in the PST file like syncing issues, new emails disappeared, or being unable to receive, etc.<\/p>\n<p>While creating a new Outlook account you also don\u2019t have to worry about the old Outlook data. As it can be imported to the new Outlook profile using the <strong>Import\/Export <\/strong>option if you are using a POP3 configured profile.<\/p>\n<p>However, if you are using an IMAP configured account you can delete the old account by going to <strong>Control Panel<\/strong> &gt; <strong>Mail<\/strong> &gt; <strong>Show Profiles<\/strong>.<\/p>\n<p>One downside of having an IMAP profile is that you will not have any backup unless you have created one manually. Then you have to create a new account.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"5_Create_a_New_Default_Store\"><\/span>5. Create a New Default Store<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Outlook accounts that are configured with POP3 encounters PST file issues if they want to move some data from the default store. Generally, your default store where you receive new emails will be the Inbox folder. However, you can create a new folder to move items from the default store.<\/p>\n<ul>\n<li>Open <strong>Outlook<\/strong><\/li>\n<li>Go to the <strong>File<\/strong> tab and then select <strong>Info<\/strong><\/li>\n<li>Click on <strong>Account Settings<\/strong> &gt; <strong>Account Settings<\/strong><\/li>\n<li>Select the required POP3 account<\/li>\n<li>Click on <strong>Change Folder<\/strong> &gt; <strong>New Folder<\/strong><\/li>\n<li>Then follow the instructions on the screen to select a new folder in a separate store<\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"6_Save_PST_files_in_Local_Disk\"><\/span>6. Save PST files in Local Disk<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>To increase the efficiency and performance of Outlook you can configure your Outlook profile on POP3 instead of IMAP. This will allow you to download your emails and wipe them off the server to stay under the storage quota. Other than that it also provides increased security as your data won\u2019t be shared with any third-party server.<\/p>\n<p>In case your PST files are connected to a remote server(POP3), you can move all the PST folders to the local computer storage.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"7_Remove_or_disable_Outlook_add-ins\"><\/span>7.\u00a0 Remove or disable Outlook add-ins<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>It might sound strange but Outlook add-ins can also degrade the performance of Outlook and might stop you from accessing the Outlook account without any hindrances.<\/p>\n<p>Though Outlook add-ins are responsible to extend the functionality of Outlook but too many unnecessary and outdated add-ins can create issues.<\/p>\n<p>To fix this problem launch Outlook in safe mode. Safe mode will disable all the add-ins. If now the Outlook works fine, you can be sure that one of the add-ins is probably causing the error. Next, you need to disable the add-ins that are causing the trouble in Outlook.<\/p>\n<p>To disable add-ins follow the below-mentioned steps:<\/p>\n<ul>\n<li>Click on the <strong>File<\/strong> tab<\/li>\n<li>Select <strong>Options<\/strong> &gt; <strong>Add-ins<\/strong><\/li>\n<li>Under the Manage list and select <strong>COM Add-ins<\/strong> &gt; Hit <strong>Go<\/strong><\/li>\n<li>Disable add-ins by unchecking the corresponding boxes;<\/li>\n<li>Hit <strong>OK<\/strong><\/li>\n<\/ul>\n<p>Disable the add-ins one by one to find the faulty add-ins. Once you have disabled the add-ins, restart Outlook and log in to your Outlook account again.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"8_Improper_Outlook_Termination\"><\/span>8.\u00a0 Improper Outlook Termination<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Sometimes you won\u2019t be able to open a PST file and will encounter an error saying \u201c<strong>Outlook PST cannot be opened<\/strong>\u201d. This issue can occur if you have not closed the PST file properly causing the outlook.exe to run in the background. So to fix this error you need to find and close all the programs that might have access to the PST file. This happens because any other application is still working on the PST file and this is why Outlook is not able to open it.<\/p>\n<p>To check if any Outlook related processes are running in the background and to close them, follow the below-mentioned steps:<\/p>\n<ul>\n<li>Go to the search option in Windows and search for <strong>Task Manager<\/strong> and open it.<\/li>\n<li>Click on \u2018<strong>More Details<\/strong>\u2019 and click on the<strong> Processes<\/strong> tab<\/li>\n<li>Now find the processes that are running by the name \u2018<strong>outlook<\/strong>\u2019, \u2018<strong>communicator<\/strong>\u2019, \u2018<strong>Lync<\/strong>\u2019, \u2018<strong>UCMAPI<\/strong>\u2019 and end them all. To end them, click on the process and then click the \u2018<strong>End task<\/strong>\u2019 button<\/li>\n<\/ul>\n<p>Once you have ended these processes exit Task Manager and <strong>restart<\/strong> Outlook.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"9_Use_Inbox_Repair_Tool\"><\/span>9. Use Inbox Repair Tool<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Microsoft Outlook provides an inbuilt repair tool called Inbox Repair Utility also known as ScanPST.exe that can repair corrupted PST files. This tool is capable of fixing all kinds of problems associated with Outlook PST data files.<\/p>\n<p>Follow the below-mentioned steps to use the ScanPST.exe utility:<\/p>\n<ul>\n<li>Close Outlook and open <strong>File Explorer<\/strong>.<\/li>\n<li>Locate and open the ScanPST.exe program.<\/li>\n<li>Next, click on the <strong>Browse<\/strong> button and select the corrupted PST file to repair from the local directory.<\/li>\n<li>Then click on <strong>Start<\/strong> to start the repair process.<\/li>\n<li>Now the tool will start to scan the PST file to find the damage.<\/li>\n<li>Once the Inbox Repair Tool detects any corruption in the PST file, select <strong>Make a backup of scanned file<\/strong> before clicking on the Repair button to create a backup copy.<\/li>\n<li>Next hit the <strong>Repair<\/strong> button to start fixing PST file corruption.<\/li>\n<li>Relaunch Outlook.<\/li>\n<li>Sign in with the associated profile.<\/li>\n<li><strong>Save <\/strong>data to a new PST file<\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"10_Professional_PST_Repair_Solution\"><\/span>10. Professional PST Repair Solution<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>However, sometimes Inbox repair tool might fail to repair your PST file if the damage level is too severe. Thus, in such scenarios, you need to employ an advanced repair utility to safely repair PST and recover Outlook data items. Make sure that you choose the right tool as you need to ensure the safety of your data. As most of the tools including the ScanPST.exe tool works directly on the damaged PST file which increases the chances of data loss if it is not able to fix the file.<\/p>\n<p>We recommend choosing a very popular software that works best with Outlook; <a href=\"https:\/\/www.remosoftware.com\/remo-pst-repair-tool\">Remo Outlook PST Repair<\/a>. This tool works with a read-only mode mechanism, which means it maintains the safety of the original PST file and works on a copy of it.<\/p>\n<p>Follow the below-mentioned steps to fix the PST file with the Remo Outlook PST Repair tool:<\/p>\n<ul>\n<li><strong>Download<\/strong> and install the software from the official website for free<\/li>\n<li>Launch the tool and select from the three options <strong>Open Default PST file<\/strong>, <strong>Select PST file manually<\/strong>, <strong>Find all your PST files<\/strong><\/li>\n<li>Then you will get to choose from two scan options: <strong>Normal Scan<\/strong> and <strong>Smart Scan<\/strong><\/li>\n<li>Then click on the <strong>Repair <\/strong>option to start the PST repair process<\/li>\n<li>Once the repairing process is complete you can Preview the repaired PST file in Outlook styled browser for free<\/li>\n<li>If you are satisfied with the results, just activate the key and <strong>save<\/strong> the repaired PST file<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Outlook data file (PST) plays a very important role in the Outlook email client. The<\/p>\n","protected":false},"author":1,"featured_media":8439,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1086],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>10 Proven Ways for Troubleshooting Outlook PST File Problems<\/title>\n<meta name=\"description\" content=\"Outlook data file (PST) plays a very important role in the Outlook email client. 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